Smarter Shipment Tracking Through Automation

As freight forwarding operations grow, manually checking carrier websites and updating shipment statuses becomes increasingly difficult. Logistics teams need reliable, real-time visibility to keep operations running efficiently while providing customers with accurate shipment updates.

Explorate, an award-winning Australian digital freight forwarder, faced the same challenge. By integrating Shipsgo's shipment visibility platform and API into its daily operations, the company automated freight tracking, reduced manual work, and gained more reliable shipment visibility across its supply chain.

About Explorate

Explorate is an Australian digital freight forwarder that combines advanced supply chain technology with expert freight forwarding services. The company provides end-to-end logistics solutions, helping businesses manage international shipments with greater visibility, efficiency, and control.

By focusing on technology-driven logistics, Explorate enables customers to make better supply chain decisions while simplifying freight operations across global trade lanes.

The Challenge

Manual tracking across multiple carrier websites was becoming increasingly time-consuming. The team needed a solution that could:

• Automate shipment tracking
• Reduce manual work
• Improve shipment visibility
• Deliver accurate, real-time updates
• Integrate easily with existing systems

The Solution

Explorate chose Shipsgo to centralize shipment tracking and automate logistics workflows.

With Shipsgo, the team can:

• Track ocean shipments in one platform
• Receive automatic shipment updates
• Integrate tracking data through the API
• Reduce repetitive manual tasks
• Improve visibility across international shipments

The implementation was quick, allowing the team to start benefiting from automated tracking without disrupting daily operations.

The Results

After implementing Shipsgo, Explorate improved both operational efficiency and customer communication.

The company achieved:

• Less manual tracking
• Faster access to shipment information
• Better shipment visibility
• Reliable tracking data
• More efficient logistics workflows

During periods of global supply chain disruption, having dependable shipment updates also helped the team respond more confidently to customer inquiries.

Why It Matters

For Explorate, shipment visibility is more than knowing where the cargo is. It helps the team work more efficiently, communicate proactively, and provide a better customer experience.

By automating tracking with Shipsgo, the company transformed a manual process into a scalable part of its logistics operations.

Ready to Improve Your Shipment Visibility?

Whether you're a freight forwarder, importer, or logistics provider, Shipsgo helps you automate shipment tracking, centralize visibility, and keep customers informed with real-time updates.

Start your free trial and simplify your logistics operations today.

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