An exporter (cargo owners) usually operates as a producer or intermediary, which needs efficient management of both inbound and outbound logistics activities in an integrated approach. For example, the exporter engaged in production with import-based inputs should accurately forecast the transit times of inputs supplied from abroad to make production planning accordingly. With the forecasting, delays due to long transit times, especially in maritime transport, have to be known instantly. On the other hand, within the scope of finished product logistics, the cargo owner should also design a system that can deliver the container to the customer at the promised time. For many cargo owners, it is a significant problem for both early and late arrivals of the containers at the customers’ port.

Is the Current Status of Container Important for Cargo Owners?

Shipping Lines’ schedules are not reliable. According to SeaIntelligence, on-time arrivals ranged from 65% to 76% in the first nine months of 2018.  On the other hand, almost no container carrier gives any delay/update in the container transport process. Carriers, also don’t have any service informing the customer’s container has been withdrawn from the container port. Exporters have to follow up the “tracking&tracing” pages of the carriers with different designs. As a result, apart from a significant amount of time spent in this business, significant material losses and problems in customer service are experienced.

Solutions

So what do you need to do? The answer is simple;

1) The carrier with the most reliable transit time declaration should be selected,

2) A system that can receive instant information from all delays/updates during container transportation should be used.

Now, Let’s explain how ShipsGo provides these solutions briefly;

1) The carrier with the most reliable transit time declaration should be selected

Knowing the past performances is the best way to decide on the carrier that makes a reliable transit time declaration. It is straightforward to do so. Take, for example, an exporter who imports from Germany and loads his container from the Port of Bremerhaven. This exporter should bring the container to Izmir Aliaga Port with a maximum transit time of 18 days so that production plans are not interrupted. In this sense, this exporter can make a query using the find route finder” search engine of the ShipsGo platform, and the transit times of all carriers are listed on the same page.

The time shown in the list next to the carrier name is the estimated time that the ShipsGo algorithm offers the user. If the “Last Updated” information is clicked, the transit times of the last shipments made by the carrier are listed up to 5 observations. The users can easily understand the carrier’s transit time deviations and reliability.

2) Use a system that will be informed instantly of all delays during container transportation

As an exporter, you can say, “my team is currently tracking containers by looking at carriers’ websites, and I don’t need such a service.” However, the feedback ShipsGo receives from exporter customers is that the time spent on container tracking is reduced by at least 50% in the business after using ShipsGo services.

As ShipsGo, the essential services we provide to exporters within the scope of “full traceability” are as follows;

Customized tracking service

Real-time shipment monitoring

On-time arrival, delay notification, release alert, gate-out confirmation

API integration with all IT systems

Click here to explore

The post How Can Cargo Owners Benefit from the ShipsGo Platform? appeared first on Shipsgo Blog.

Approach: ShipsGo BCO Package

Evyap logistics team needs the details of every shipment information, such as the name of the port of loading and discharging, date of loading, name, and dates of transit ports, and total transit time. They used to get that information from their freight forwarders by phone and had problems reaching accurate information. After using, the ShipsGo container tracking service, they no longer need to have exhausting calls with forwarders to receive the information. The team now follows the location of their cargo by using an interactive map and dashboard.

Only in 3 months has there been a decrease in the time and human effort required to track a container. In addition to decreasing phone calls and mail traffics, thanks to the ShipsGo notification e-mails, Evyap could avoid unaccepted costs like dispatch, demurrage, and customer losses. ShipsGo delay notification e-mails also affected the carrier decision of Evyap for their next shipments. If a carrier doesn’t discharge your container at the promised date, why should you choose that carrier again should?

ShipsGo shipment statistics also provide benefits to Evyap. After tracking their container, Evyap shipments directly turned out monthly, and annual statistics report the basis of TEU, carriers, export, and import countries. They could see how many containers were on route or arrive on time. Besides, Evyap directly receives the reports of the number of containers carried in the last months and what is the proportion of each carrier in their shipment. Before ShipsGo, they couldn’t keep such kinds of statistics or were trying to keep them manually.

Outcomes:  Measurable and Solid Outcomes

Location of their shipment on a live map

Get rid of using freight forwarders for container tracking

Avoid unaccepted costs such as demurrage, dispatch, and customer lose

Assistance for carrier choosing decision

Minimizing time and human effort for tracking a container

Getting shipment statistics reports which  they couldn’t have

ShipsGo is secure in terms of personnel and company information privacy. Customer Rating     

ShipsGo looks modern. Customer Rating     

ShipsGo increased our work motivation and synergy. Customer Rating     

ShipsGo is an innovative application. Customer Rating     

ShipsGo decreased the time needed to create reports of our shipments. Customer Rating     

ShipsGo is budget-friendly. Customer Rating     

ShipsGo has a positive effect on our customer satisfaction. Customer Rating     

ShipsGo reduced efforts for container tracking. Customer Rating     

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