Approach: ShipsGo BCO Package

Evyap logistics team needs the details of every shipment information, such as the name of the port of loading and discharging, date of loading, name, and dates of transit ports, and total transit time. They used to get that information from their freight forwarders by phone and had problems reaching accurate information. After using, the ShipsGo container tracking service, they no longer need to have exhausting calls with forwarders to receive the information. The team now follows the location of their cargo by using an interactive map and dashboard.

Only in 3 months has there been a decrease in the time and human effort required to track a container. In addition to decreasing phone calls and mail traffics, thanks to the ShipsGo notification e-mails, Evyap could avoid unaccepted costs like dispatch, demurrage, and customer losses. ShipsGo delay notification e-mails also affected the carrier decision of Evyap for their next shipments. If a carrier doesn’t discharge your container at the promised date, why should you choose that carrier again should?

ShipsGo shipment statistics also provide benefits to Evyap. After tracking their container, Evyap shipments directly turned out monthly, and annual statistics report the basis of TEU, carriers, export, and import countries. They could see how many containers were on route or arrive on time. Besides, Evyap directly receives the reports of the number of containers carried in the last months and what is the proportion of each carrier in their shipment. Before ShipsGo, they couldn’t keep such kinds of statistics or were trying to keep them manually.

Outcomes:  Measurable and Solid Outcomes

Location of their shipment on a live map

Get rid of using freight forwarders for container tracking

Avoid unaccepted costs such as demurrage, dispatch, and customer lose

Assistance for carrier choosing decision

Minimizing time and human effort for tracking a container

Getting shipment statistics reports which  they couldn’t have

ShipsGo is secure in terms of personnel and company information privacy. Customer Rating     

ShipsGo looks modern. Customer Rating     

ShipsGo increased our work motivation and synergy. Customer Rating     

ShipsGo is an innovative application. Customer Rating     

ShipsGo decreased the time needed to create reports of our shipments. Customer Rating     

ShipsGo is budget-friendly. Customer Rating     

ShipsGo has a positive effect on our customer satisfaction. Customer Rating     

ShipsGo reduced efforts for container tracking. Customer Rating     

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