Founded in 1984 and headquartered at the Port of Barcelona, LeoProex (León & Proex) is one of Spain’s most established international freight forwarders. The company provides a comprehensive range of ocean, air, road, and rail freight services, offering tailor‑made logistics solutions to customers worldwide.

With over 35 years of industry experience, LeoProex specializes in reefer (temperature-controlled) and tank container logistics, handling sensitive and perishable goods with precision and reliability. The company operates offices across major Spanish cities, including Madrid, Valencia, Zaragoza, Bilbao, and Seville, as well as international branches in Hamburg, Milan, and Havana.

Before Shipsgo: Limited Visibility and Manual Workload

Before using Shipsgo, the LeoProex operations team struggled with manual tracking across multiple carrier websites and a lack of real-time shipment visibility. This made it difficult to keep customers informed promptly, leading to numerous inquiries about shipment status.

“Our main challenges were the lack of real-time visibility and the need for manual tracking of containers through carrier websites. This led to delays in updating our clients and an increased number of inquiries asking for shipment status.”

The absence of automated notifications also meant additional workload for customer service teams, who had to constantly follow up on vessel schedules and arrival times.

Why LeoProex Chose Shipsgo

LeoProex selected Shipsgo as its visibility partner for the platform’s ease of use, accurate, up-to-date tracking data, and integration capabilities. The company integrated Shipsgo notifications into its internal communication systems, ensuring both the operations team and customers received automatic alerts on departures, arrivals, and delays.

“We chose Shipsgo because it offered an easy-to-use platform with reliable and updated tracking data for all major shipping lines. The automatic notifications and integration capabilities with our internal communication system were decisive factors. Additionally, behind the platform, there is an excellent human team that provides fast and effective support whenever we have a question or need assistance.”

The human touch provided by the Shipsgo support team reinforced the partnership and created trust beyond the technology itself.

Time Savings and Improved Customer Experience

Since implementing Shipsgo, LeoProex has achieved measurable operational improvements. The team now spends less time on manual tracking and can proactively communicate with customers thanks to automated status updates.

“Our customers now receive proactive email updates about departures, arrivals, and delays, which has improved their satisfaction and reduced incoming calls. Internally, it has optimized our team’s efficiency and allowed us to focus on higher-value tasks.”

As a result, customer satisfaction increased noticeably, as clients appreciated receiving timely information without needing to ask.

Real-World Impact Example

During one shipment cycle, a vessel departure was delayed by several days. Thanks to Shipsgo’s real-time alerts, LeoProex’s clients were automatically notified in advance. This prevented confusion and multiple calls to the operations department, allowing customers to adjust their logistics plans accordingly.

The Result In One Sentence

“Shipsgo is a reliable and user-friendly visibility tool supported by an excellent human team that provides quick, efficient, and professional assistance whenever needed.”

The post How a LeoProex Improved Real-Time Tracking and Customer Experience appeared first on Shipsgo Blog.

Comtrade Distribution is a leading distributor of consumer electronics, IT equipment, and home appliances in Southeast Europe. With a strong logistics network and a customer-focused approach, the company supports both retail and B2B clients, offering comprehensive solutions for end customers. Through its brand of household appliances, Tesla, Comtrade Distribution has enhanced logistics efficiency by using Shipsgo’s platform, gaining real-time shipment visibility.

We spoke with their logistics team to hear their story.

The Challenge: Multiple Sources, Fragmented Tracking

“Before Shipsgo, we relied on email updates from forwarders and tracked shipments manually through multiple shipping line websites. This process was time-consuming and often led to delays in sharing accurate information internally and with our customers. Managing multiple sources of data made it difficult to have a clear and consistent overview of shipment status, which affected the efficiency of our communication and planning.”

Finding the Right Partner

“We chose Shipsgo because we needed a centralized tracking solution that could integrate with multiple shipping lines and deliver real-time updates automatically. Having all shipment data in one platform was a key factor, as it significantly reduces the time spent on manual tracking and improves visibility across our logistics operations. Shipsgo offered what we were looking for: simplicity, accuracy, and efficiency in one place.”

The Transformation: From Manual to Seamless

“With Shipsgo, our logistics operations have become much more efficient. Automated email notifications keep everyone updated without manual follow-ups, saving time and reducing errors. Reliable status updates are now easily accessible and integrated into our ERP system, which has improved internal communication and led to fewer shipment tracking inquiries.”

A Real Example of Shipsgo in Action

“During periods of high shipment volume, timely information is critical for Comtrade Distribution’s logistics network. With Shipsgo’s real-time alerts and centralized tracking, the team can spot potential delays early and act proactively. For example, an alert about a vessel delay allowed us to adjust delivery plans in advance, preventing stock shortages for key retail partners. Automated notifications and consolidated data have since reduced manual follow-ups, improved coordination across logistics and sales teams, and ensured smoother, more predictable deliveries across the region.”

In Their Words: Why Shipsgo Matters

“Shipsgo is a trusted solution that provides accurate, real-time updates on shipments, making logistics management simpler and more efficient.”

Closing Thoughts

Comtrade Distribution’s experience shows just how transformative the right shipment visibility solution can be. By centralizing tracking and automating updates, their team now saves time, reduces errors, and coordinates seamlessly across departments.

Imagine having the same level of control and clarity over your shipments—no more endless emails, no more juggling multiple platforms. With Shipsgo, logistics management becomes not just easier, but smarter, allowing your team to focus on what really matters: delivering exceptional service to your customers. Ready to simplify your logistics like Comtrade Distribution? Start your free trial with Shipsgo today and experience real-time shipment visibility firsthand!

The post How Comtrade Distribution Improved Logistics Efficiency with Shipsgo appeared first on Shipsgo Blog.

How does Shipsgo empower businesses like Click&Cargo with smarter tracking solutions?

At Shipsgo, we’ve built a powerful platform designed to optimize supply chain visibility by simplifying shipment tracking with a 99% global coverage, finding reliable service providers, or reducing your carbon footprint. With real-time container and air cargo tracking, service provider finder, sailing schedules and carbon offset products and features, Shipsgo empowers businesses of all sizes to take control of their supply chain visibility operations. Our user-friendly platform, flexible pay-as-you-go mentality, and commitment to innovation make us the go-to partner for freight forwarders, importers, exporters, and logistics professionals worldwide, one of which is Click&Cargo.

Click&Cargo is one of the most intuitive logistics ERP software on the market. Click&Cargo is a 100% web-based platform, offers its customers a quick implementation, documentation consulting, customizable user profiles, and an easy-to-use interface. Click&Cargo simplifies the management of air and ocean freight operations, from imports and exports to containerized and project cargo.

What benefits does Shipsgo integration bring to Click&Cargo?

Reduction of Demurrage Cost

By integrating Shipsgo, Click&Cargo ensures that their clients receive automatic notifications and alerts about shipment status changes, delays and early arrivals, route changes, or other shipment updates such as container discharge, release, gate out and many more. This proactive approach helps businesses stay informed and respond quickly to potential issues and costs. Especially automated container release notifications and on-time ETA change notifications capabilities ensure timely container management and minimize unnecessary fees.

Operational Excellence through Real-Time Visibility

With the integration of Shipsgo, Click&Cargo offers its customers the opportunity to track the status and location of their containers and air cargo in real time directly on MYCLICK Portal. This eliminates the need for multiple tools and provides a seamless experience.

Streamlined Client Communication

Forwarder agencies who use Click&Cargo with Shipsgo integration reduce time spent on routine tracking inquiries. Accordingly, their customer service teams dedicate fewer resources to answering basic status questions via email and phone, allowing them to focus on addressing complex requirements.

Why Shipment Tracking Integration Matters?

Click&Cargo’s integration of Shipsgo isn’t about adding features for its own benefit, it’s about empowering its clients with the tools they need to succeed. By offering Shipsgo’s advanced tracking capabilities, Click&Cargo ensures that its clients can:

• Save Time: No more manual tracking or switching between platforms.
• Reduce Costs: Proactive alerts and better planning minimize unexpected expenses.
• Enhance Customer Satisfaction: Transparent and timely updates improve client communication.

Click&Cargo’s success demonstrates how Shipsgo shipment visibility solutions transform logistics operations for forward-thinking companies. By providing critical information at the right time, we enable better decision-making, cost reduction, and improved client relationships.

For information on the integration of Shipsgo solutions for your logistics operations, contact our team at support@shipsgo.com

The post How Click&Cargo Uses Shipsgo to Improve Supply Chain Visibility? appeared first on Shipsgo Blog.

As an award-winning Australian digital freight forwarder, Explorate combines world-class supply chain management technology with expert freight forwarding services to deliver high-performing solutions for global shippers. This unique balance of advanced technology and human innovation enables Explorate to streamline the entire supply chain—from planning and booking to delivery—providing businesses with complete visibility and control.

With a focus on real-time, accurate data and tailored logistics management solutions, Explorate empowers businesses to make informed decisions and optimise their supply chains. By continuously integrating the latest innovations, they ensure reliable and efficient global operations, setting a new standard for excellence in the industry.

Explorate’s Experience with Shipsgo

Explorate, a company dedicated to optimizing freight management for its clients, has found Shipsgo to be a crucial tool in enhancing its operations. The overall experience with Shipsgo has been positive, significantly impacting how Explorate manages freight and streamlining their workflows. Shipsgo’s tracking capabilities provide vital information on shipment progress and status, which has become a core aspect of how Explorate serves its customers. 

One of the most significant impacts of Shipsgo on Explorate’s operations has been the automation of various workflows, particularly in tracking ocean freight. The automation has greatly reduced the amount of manual effort required, enabling the company to operate more efficiently and focus on other critical aspects of their business. 

Explorate has found the API functionality of Shipsgo to be particularly satisfactory. As an API-exclusive customer, Explorate appreciates the credit-based system, which simplifies and makes usage management transparent. The technical integration of the API has been straightforward, and its reliability has consistently met Explorate’s expectations. 

Explorate has also given positive feedback on Shipsgo’s customer service. Whenever issues have arisen, Shipsgo’s response has been prompt and effective, leaving a strong impression on the Explorate team. 

During industry crises like the Suez Canal closure, Explorate’s primary concern as an API user has been the accuracy of tracking data. Shipsgo’s additional efforts during such events are reflected on their dashboard. 

In conclusion, we can say that the Explorate and Shipsgo partnership is truly valuable in improving supply chain management and shipping process capabilities. Shipsgo’s automation features, especially the reliable and user-friendly API, play a significant role in streamlining operations and reducing manual workload. On the other hand, Shipsgo’s exceptional customer service and consistent data accuracy make Shipsgo stand out among container tracking products.

The post “Explorate” Uses Shipsgo appeared first on Shipsgo Blog.

Let’s dive in and discover ShipsGo and EasyCargo system details. 👇🏼

How do you use ShipsGo and the EasyCargo systems combined?

Land transportation is essential if you have cargo that needs to be transported from point to point. Your organization will have the upper hand if your shipment reaches the ship in the most advantageous way. EasyCargo helps load cargo and containers in the most profitable way for its customers by virtually planning it out beforehand. 

You can use the ShipsGo Container Tracking tool to track your loaded containers. Container Tracking service is essential for supply chain visibility. It will save you time and money by providing support at every step of the process.

What is EasyCargo?

EasyCargo is known as a load planning software for trucks and containers. The online truck and container calculator helps you plan the most optimized loading of cargo items available in a particular cargo area. Just enter the sizes and requirements of the cargo items you will load onto a shipment, and EasyCargo will provide you with a solution for the load plan. You can print out the loading plan details from within the app as well as share the result with your customers or business partners with a link if you so choose.

What are the advantages of EasyCargo?

• Easy to use user interface.
• Localized to 14 languages.
• Step-by-step load instructions.
• Axle load weight calculations.
• The best 3D visualization in the industry.
• Manual load plan adjustments.
• Ability to use API integration.
• An unlimited number of load plan calculations.
• Support for Imperial (inches, pounds) or metric (centimeters, kilograms) units.

If you would like to benefit from these advantages, EasyCargo offers a free trial for the first 10 days.

The post Loading Plan and Supply Chain Visibility – ShipsGo & EasyCargo appeared first on Shipsgo Blog.

The Badenes company was established in 1932 and it is operated by the fourth generation of the Badenes family. The company is headquartered in Valencia and has branches in Madrid. Badenes Logistics offers personalized customs advisory service, door-to-door logistics solutions for the entire supply chain, and specialist training. The company is committed to providing full effectiveness in logistics. One of the strongest aspects of the company is that its teams of professionals are solution-oriented, fast, and accessible in the face of any problem.

Company: Badenes Logistics

Approach: Freight Forwarder

The company has been using ShipsGo services, including ShipsGo container tracking and TeuSmile Network, for a year now. Also, Badenes currently uses ShipsGo “Live Container Positioning Map” on their website to give tracking services to its clients.

Badenes Logistics stated that before using ShipsGo, they struggled with e-mail and phone trafficking. Also, it was more challenging for the company to keep all information related to their container shipments. According to the company, after using ShipsGo tracking services, their phone calls and mail traffic lessened. There has been a decrease in the time and number of people required to track the containers and keep the information related to their container shipments. Also, there has been a significant increase in customer satisfaction.

One of the other benefits ShipsGo provides to companies is notification e-mails. ShipsGo sends regular e-mails automatically (having the company’s logo) to notify customers about the position of their containers. So, Badenes Logistics customers never see the ShipsGo brand in the e-mails.

The company gives the tracking service to its customers and in doing so, they made ShipsGo’s live positioning map available to their customers on the Badenes website.

Using ShipsGo tracking services has brought many advantages to Badenes Logistics. First of all, ShipsGo’s secure and modern nature is appreciated by Badenes Logistics, while the company also praises ShipsGo’s customer-friendly pricing policy. Both parties happily share minds that working together creates added value.

After Badenes Logistics Uses ShipsGo

Here are some points that happened after Badenes Logistics started using ShipsGo services:

• Increase in the digitization of the company
• Increase in the supply chain visibility by ShipsGo positioning map
• Growth in the customer satisfaction
• Decrease in the amount of time for container tracking
• A reduction in the efforts for container tracking
• Drop in the amount of time needed for creating reports of the shipments

The post Badenes Logistics is Using ShipsGo Tracking System appeared first on Shipsgo Blog.

Oba Makarna is a producer of pasta located in Turkey. The company offers 50 different products to its consumers in more than 110 countries, including Turkey, Africa, the Middle East, the Far East, Britain, Germany, China, South Korea, and India.  Let’s explore Savana Shipping Line’s collaboration with ShipsGo!

How did the Savana Line come about?

The pandemic process, which affected trade worldwide, also caused some problems in logistics operations. The inadequacy of containers in many locations disrupted the supply chain operations of export-oriented manufacturing companies. They faced difficulties in the order fulfillment of their customers and lost their market share. According to The Economist, “Containers are the building blocks of global trade. And at the moment, shippers cannot get enough of them (February 2011). This situation has also remarkably increased the freight rates. Some companies have developed solutions to overcome this problem. Oba Makarna as a shipper, also solved this problem by establishing its own container line shipping company.

Oba Makarna established its own shipping company to solve the container crisis it experienced during the pandemic process. This company, called Savana Line, has eliminated the problem of operating with four container ships. Savana Line also stated that they had purchased more than ten thousand containers for the operations. 

How did Savana Line meet ShipsGo?

Savana Line wanted to differentiate itself with digital tools and increase customer satisfaction as a brand-new shipping line. They decided to use the ShipsGo Live Container Tracking service.

ShipsGo live tracking tool provides freight forwarders and cargo owners container tracking on a live map. Most freight forwarders prefer to integrate ShipsGo Live Map on their websites so that their customers can reach the live position of their shipment in seconds by simply entering the container number. 

Savana Line decided to integrate ShipsGo Live Map on their website and became the first shipping line to use the live map in that way. Savanna customers reach the live position of their shipments through the Savanna Line website. It not only increases customer satisfaction and digitalization of the company but also decreases phone calls and mail traffic due to the famous question: “Where is my shipment?” 

Last but not least, users could avoid unexpected costs like dispatch, demurrage, and customer losses by being informed about shipment arrivals, pending, and delays. 

Today, all companies cooperating with Oba Makarna and working with Savana Line enjoy easy-integrated, cost-saving live tracking with a friendly budget.

Customer Feedback:

Firstly, We asked our customers for feedback on the service they received from ShipsGo. They also said, “We are very happy to cooperate with Oba Makarna – Savana Line and ShipsGo. With ShipsGo, our customers learn their container tracking information practically and quickly, facilitating the information flow. Our customers can track their shipments on a 24/7 live map using their container numbers. The IFrame is quickly integrated into our website. By quickly integrating IFrame into our website, we were able to quickly track our containers on a live map.”

The post Savana Shipping Line – Turkey appeared first on Shipsgo Blog.

SASA is a leading producer in the world for polyester staple fibers, filament yarns, polyester-based and speciality polymers and intermediates (DMT). Combining and blending a leadership responsibility in the industry with a robust technical inheritance and a high production capacity, SASA successfully manages the whole process from design to production and distribution.

SASA began its activities in the polyester sector in 1966. Since its establishment, the company has been one of the pioneer corporations in its field, demonstrating rapid growth thanks to incessant investments.

As of 30th April 2015, Erdemoğlu Holding became the principal shareholder of SASA with 51% shares by acquiring all SASA shares of Sabancı Holding A.Ş. and 49% of stocks are offered to the public. Following the mandatory share purchase process completed in 2015 August, Erdemoğlu Holding A.Ş.’s share ratio reached 84,80% in SASA Polyester Sanayi A.Ş.

Having Dynamit Nobel, ICI, and Dupont technologies in its know-how database, SASA has a robust technical infrastructure thanks to its leading production plants with high capacities, its qualified employees of over 1500 people and its Research and Development Center established in 2002.

SASA’s central production facility is located in Adana and established on a field of 1.250.000 m². Its raw material storage facility is located in İskenderun.

Among Turkey’s most exporting companies in 2017, SASA ranked 76th in Turkey

Approach: ShipsGo BCO Package with ERP Integration

SASA uses ShipsGo services both in inbound (import) and outbound (export) logistics activities. The company employs 11 different container shipping lines in its shipments. After the integration of ShipsGo with SASA’s SAP-ERP system, the company can collect information from ShipsGo system concerning the location of containers and ETA about the related POL/POD port. By using this information, they can follow all of their containers through the live map. This map is also shown on TV Screens located in the production site as a sign of how global company  SASA is.

In addition to the standard reports and alerts of ShipsGo, SASA IT Team developed customized reports and alerts concerning the expectations of logistics/transport departments by the help of the data supported by the ShipsGo. For example, SASA’s sales department, at the beginning of each week gets the information of all containers to arrive and starts to communicate buyers to accelerate the payment process. “This customized report eased the payment collection of our company,” says IT Manager Ali Dilbas. He also adds “we are planning to develop customized reports very soon.”

SASA also allows his customers to follow their containers by live map. The customers can reach the position and the other details of the container merely by entering the container number. Customer phone traffic has decreased by 40 % after this service according to the Sales department. “We also observed cost reduction depending on the “release alert” notifications in terms of demurrage costs,” says IT Manager Ali Dilbas.

With the other service provided by ShipsGo, when our customers enter the container information on our company’s website, they can reach the information about where the container is coming and the estimated time to arrive at the port on the world map. Customers’ phone traffic has decreased by 40% in the sales department.

Outcomes:  Measurable and Solid Outcomes

•    API integration process with SAP-ERP system with ShipsGo.

•    Increased customer satisfaction due to the visibility of the containers.

•    Customers’ phone traffic has decreased by 40% in the sales department.

The post SASA Integrated its ERP System with ShipsGo appeared first on Shipsgo Blog.

SEGEA (frozen food exporter) was established in Nicosia, Cyprus in 2010, and the company’s trade are mainly based on frozen foods. They successfully export frozen food containers to 14 countries such as Ivory Coast, Ghana, Togo, Benin, Guinea, Congo, Democratic Republic of Congo Algeria, Armenia, Israël, Georgia, Haïti, Hong-Kong, and Viet-Nam. In order to create easy, cost-effective, and efficient transportation, SEGEA started to use a cold store, near the port of Antwerp to offer better service to its clients. The company has a steady volume of about 15 000 TEU that exports per year.

Approach: ShipsGo BCO Package

SEGEA became the user of ShipsGo container tracking service in 2018 and the company has been gained a lot of advantages from the service since that year. For instance, before using container tracking service SEGEA the frozen food exporter had to call the freight forwarders or carriers in order to reach the information related to their container/s on a specific voyage. The company could not reach the gate-out date of their containers or was not able to check the transit ports arrival and departure date before using ShipsGo so the company had to contact carriers and forwarders again. Because of that, the supply chain department was losing time for tracking and the resources were not used efficiently. After using ShipsGo, they have been getting all the information they need with a simple mail format in a few minutes. As a result, SEGEA can use its resources to focus on planning and customer satisfaction rather than container tracking.

ShipsGo shipments statistics feature also provided the company great options for reporting. For instance, before, the statistics of the total number of containers on the way and the monthly, yearly, import, export, country, shipping line-based shipment statistics were made by using excel sheets. Fortunately, Shipsgo shipments statistics offered SEGEA the all statistics automatically. In this way, no extra effort is needed for reporting anymore. Last but not least, thanks to ShipsGo SEGEA can also analyze the carrier performance as well.

After all, SEGEA owner Geoffrey Serrurier says “There has been a reduction in the number of people and time required to keep the information related to our container shipments. The container notification emails, which we have been receiving from ShipsGo, affected our decision of the carrier selection for the next shipment and has had a positive impact on our shipment process”.

Outcomes: Measurable and Solid Outcomes

Get rid of unnecessary calls for container tracking.

Minimizing time and human effort for tracking a container.

Receiving shipment statistics reports automatically.

The post Frozen Food Exporter Uses ShipsGo Container Tracking System appeared first on Shipsgo Blog.

Approach: ShipsGo BCO Package

Evyap logistics team needs the details of every shipment information, such as the name of the port of loading and discharging, date of loading, name, and dates of transit ports, and total transit time. They used to get that information from their freight forwarders by phone and had problems reaching accurate information. After using, the ShipsGo container tracking service, they no longer need to have exhausting calls with forwarders to receive the information. The team now follows the location of their cargo by using an interactive map and dashboard.

Only in 3 months has there been a decrease in the time and human effort required to track a container. In addition to decreasing phone calls and mail traffics, thanks to the ShipsGo notification e-mails, Evyap could avoid unaccepted costs like dispatch, demurrage, and customer losses. ShipsGo delay notification e-mails also affected the carrier decision of Evyap for their next shipments. If a carrier doesn’t discharge your container at the promised date, why should you choose that carrier again should?

ShipsGo shipment statistics also provide benefits to Evyap. After tracking their container, Evyap shipments directly turned out monthly, and annual statistics report the basis of TEU, carriers, export, and import countries. They could see how many containers were on route or arrive on time. Besides, Evyap directly receives the reports of the number of containers carried in the last months and what is the proportion of each carrier in their shipment. Before ShipsGo, they couldn’t keep such kinds of statistics or were trying to keep them manually.

Outcomes:  Measurable and Solid Outcomes

Location of their shipment on a live map

Get rid of using freight forwarders for container tracking

Avoid unaccepted costs such as demurrage, dispatch, and customer lose

Assistance for carrier choosing decision

Minimizing time and human effort for tracking a container

Getting shipment statistics reports which  they couldn’t have

ShipsGo is secure in terms of personnel and company information privacy. Customer Rating     

ShipsGo looks modern. Customer Rating     

ShipsGo increased our work motivation and synergy. Customer Rating     

ShipsGo is an innovative application. Customer Rating     

ShipsGo decreased the time needed to create reports of our shipments. Customer Rating     

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ShipsGo has a positive effect on our customer satisfaction. Customer Rating     

ShipsGo reduced efforts for container tracking. Customer Rating     

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