About Explorate
As an award-winning Australian digital freight forwarder, Explorate combines world-class supply chain management technology with expert freight forwarding services to deliver high-performing solutions for global shippers. This unique balance of advanced technology and human innovation enables Explorate to streamline the entire supply chain—from planning and booking to delivery—providing businesses with complete visibility and control.
With a focus on real-time, accurate data and tailored logistics management solutions, Explorate empowers businesses to make informed decisions and optimise their supply chains. By continuously integrating the latest innovations, they ensure reliable and efficient global operations, setting a new standard for excellence in the industry.
Explorate’s Experience with Shipsgo
Explorate, a company dedicated to optimizing freight management for its clients, has found Shipsgo to be a crucial tool in enhancing its operations. The overall experience with Shipsgo has been positive, significantly impacting how Explorate manages freight and streamlining their workflows. Shipsgo’s tracking capabilities provide vital information on shipment progress and status, which has become a core aspect of how Explorate serves its customers.
One of the most significant impacts of Shipsgo on Explorate’s operations has been the automation of various workflows, particularly in tracking ocean freight. The automation has greatly reduced the amount of manual effort required, enabling the company to operate more efficiently and focus on other critical aspects of their business.
Explorate has found the API functionality of Shipsgo to be particularly satisfactory. As an API-exclusive customer, Explorate appreciates the credit-based system, which simplifies and makes usage management transparent. The technical integration of the API has been straightforward, and its reliability has consistently met Explorate’s expectations.
Explorate has also given positive feedback on Shipsgo’s customer service. Whenever issues have arisen, Shipsgo’s response has been prompt and effective, leaving a strong impression on the Explorate team.
During industry crises like the Suez Canal closure, Explorate’s primary concern as an API user has been the accuracy of tracking data. Shipsgo’s additional efforts during such events are reflected on their dashboard.
In conclusion, we can say that the Explorate and Shipsgo partnership is truly valuable in improving supply chain management and shipping process capabilities. Shipsgo’s automation features, especially the reliable and user-friendly API, play a significant role in streamlining operations and reducing manual workload. On the other hand, Shipsgo’s exceptional customer service and consistent data accuracy make Shipsgo stand out among container tracking products.
