ShipsGo’s responsibility for container delays ShipsGo is a digital container tracking platform with no direct physical connection to containers; in…
Payment methods of ShipsGo What are the accepted payment methods? You can use Visa and Master Cards and wire transfer payment methods for purchases from our…
ShipsGo credit card payments Is ShipsGo credit card payment system secure? ShipsGo uses a 3D secure system for credit card transactions. 3D Secure…
ShipsGo pricing The ShipsGo pricing system works with credits. Every tracking request (uploading a shipment to ShipsGo once) consumes your…
How are my credits affected If I track with a Bill of Lading(B/L) Number? Some users are worried about their…
Free trial extension Is it possible to extend my free trial? There is no time limit to your trial period. You will have 5…
Is multiple tracking possible? Can I track more than one container at once? You can track more than one container…
Voyage information we provide What kind of voyage information does ShipsGo provide? You will receive voyage information by notification e-mails containing: The name…
What kind of notifications do I get when I track a container? After sending a tracking request, you will receive…
What does it mean untracked? Unfortunately, the “untracked” phrase appears sometimes because the shipping line tracking system is unavailable, or…