ShipsGo’s responsibility for container delays ShipsGo is a digital container tracking platform with no direct physical connection to containers; in…
Payment methods of ShipsGo You can use Visa and Master Cards and wire transfer payment methods for purchases from our system. It is a pre-paid service.…
ShipsGo credit card payments ShipsGo uses a 3D secure system for credit card transactions. 3D Secure protects you against unauthorized online transactions…
ShipsGo pricing The ShipsGo pricing system works with credits. Every tracking request (uploading a shipment to ShipsGo once) consumes your…
How are my credits affected If I track with a Bill of Lading(B/L) Number? Some users are worried about their…
Free trial extension There is no time limit to your trial period. You will have 5 free trial credits after account creation. Once you…
Is multiple tracking possible? You can track more than one container using the Upload Excel method or the API integration method. To access these…
Voyage information we provide You will receive voyage information by notification e-mails containing: The name of the loading, discharging, and transshipment ports,…
What kind of notifications do I get when I track a container? After sending a tracking request, you will receive…
What does it mean untracked? Unfortunately, the “untracked” phrase appears sometimes because the shipping line tracking system is unavailable, or…