The company was founded in 2006, with the name of Nokta Shipping. In 2016, the company changed its brand as Altun Logistics. The company is headquartered in Mersin, and have branches in İstanbul, Egypt, and Belgium. The Group offers a full range of services in international logistics; Intermodal transportation, National and International Road Freight, Airfreight, Sea Freight, Warehousing, Ship Agency Services, and Terminal Services. Altun Logistics has 40 employees, has adopted the principle of “Everything for Logistics” and provides service quality and reliability at every stage in the logistics pipeline.
Approach: Freight Forwarder
Altun Logistics has been using ShipsGo services in “Sea Export&Import Department” to give tracking services for the shippers for five months. The company top management is aware of the importance of innovation and digitalization in logistics services. The competitiveness of Altun Logistics is based on updating processes concerning the rapidly changing technology. The digitization mindset of the company has well adopted ShipsGo Iframe tracking tool in the web site of the company.
ShipsGo gives IFrame (Inline Frame) technology for its customers. An IFrame is an HTML document embedded inside another. The IFrame HTML element is often used to insert content from another source. Altun Logistics has installed the tracking IFrame in a very short period and started to allow its customers to track their container on a live map without any restriction. The customers by using their container numbers can track their customers 7/24 on the live map.
“Having live tracking tool on our website has significantly increased our traffic in our website” says Sales & Operations Manager of Altun Logistics, Mahmut Gök. The company has attracted 5000 additional visits in 4 months thanks to IFrame tracking tool. This service also has increased the customer satisfaction of the company.
Altun Logistics shipment performance is more than 25K TEU in a year. Before ShipsGo, they used to spend at least 1 minute per shipment. After using ShipsGo, the company has decreased tracking time by 10 % Altun Logistics benefits from the “Release Alert” and “Gate Out Notification” services for the sake of decreasing the demurrage costs. Altun Logistics gets a message if its container is not released from the port within the given free time. In addition to that, they receive “Gate Out” dates of their discharged containers from the ShipsGo platform.
• Altun Logistics has attracted 5000 additional visits in 4 months thanks to the IFrame tracking tool
• The company has decreased tracking time by 10 %