About Cotransa Group
Founded in 1972, Cotransa Group is a global logistics company with operations in Spain, Mexico, and Cuba. Through its extensive network, the company connects to more than 195 countries worldwide. With over five decades of experience, Cotransa Group combines global reach with a personalized service approach, offering international freight forwarding, distribution, and real-time logistics solutions.
Cotransa Group’s mission is to deliver technology-driven logistics supported by a human-centered mindset. Reliability, transparency, and sustainability remain at the core of every shipment they manage.
Before Shipsgo: Manual Tracking and Limited Visibility
Before adopting Shipsgo, Cotransa Group relied heavily on manual shipment tracking across multiple carrier websites.
“Before Shipsgo, we relied heavily on manual tracking from different carrier websites. This made it difficult to keep our customers updated in real time, leading to extra work and occasional complaints due to a lack of visibility.”
Managing air and ocean shipments across multiple carriers was time-consuming and often led to information gaps. Without a unified visibility platform, proactive customer communication was a constant challenge for the operations team.
Why Cotransa Group Chose Shipsgo
Cotransa Group selected Shipsgo as its shipment visibility partner for its intuitive platform, accurate data, and seamless integration with existing workflows.
“We chose Shipsgo because of its user-friendly platform, reliable data accuracy, and easy integration into our existing workflow. The support team has also been incredibly responsive and helpful from day one.”
The company adopted Shipsgo’s Air Tracking and Ocean Tracking solutions, along with the Live Map feature. This enabled the operations team to visualize all shipments in real time and gain full transparency across transport modes.
Operational Impact: From Manual Follow-Ups to Proactive Logistics
With Shipsgo, Cotransa Group significantly reduced the manual workload for shipment follow-ups.
“We’ve saved a significant amount of time on shipment follow-ups, improved our internal planning, and reduced the number of customer inquiries. Our team can now focus more on service quality rather than manual tracking.”
Real-time alerts and unified visibility allowed the team to identify delays early and take action before issues escalated.
“Recently, we had a shipment delayed due to transshipment congestion. Thanks to Shipsgo’s real-time alerts, we were able to proactively inform our customer and adjust delivery expectations, avoiding a potential complaint and strengthening our relationship.”
The Result: Full Visibility and Better Decision-Making
By leveraging Shipsgo’s Live Map and multimodal tracking capabilities, Cotransa Group transformed its shipment visibility from reactive monitoring into a strategic decision-making process. The combination of air and ocean tracking enables the team to manage shipments efficiently from origin to destination.
“Shipsgo is a reliable, efficient, and user-friendly visibility platform that truly simplifies shipment tracking.”
