What does the “view” button on the Dashboard do? When you click the View button on the dashboard, you can…
Free trial extension Is it possible to extend my free trial? There is no time limit to your trial period. You will have 5…
Is multiple tracking possible? Can I track more than one container at once? You can track more than one container…
Voyage information we provide What kind of voyage information does ShipsGo provide? You will receive voyage information by notification e-mails containing: The name…
What kind of notifications do I get when I track a container? After sending a tracking request, you will receive…
What does it mean untracked? Unfortunately, the “untracked” phrase appears sometimes because the shipping line tracking system is unavailable, or…
The meaning of the estimated time of arrival (ETA) The First ETA (Estimated Time of Arrival) is the first planned arrival date…
Where will I see my Arrival, Departure, Waiting, and Gate Out Shipments on the Dashboard? We have explained the abbreviations…
Shipment reference in your dashboard What is the shipment reference in ShipsGo? Shipment Reference is your reference that you can…
Container Tracking in ShipsGo Just go to the homepage and select the carrier line of the shipment. Then, enter your container, booking,…