Is multiple tracking possible? Can I track more than one container at once? You can track more than one container…
Voyage information we provide What kind of voyage information does ShipsGo provide? You will receive voyage information by notification e-mails containing: The name…
What kind of notifications do I get when I track a container? After sending a tracking request, you will receive…
What does it mean untracked? Unfortunately, the “untracked” phrase appears sometimes because the shipping line tracking system is unavailable, or…
The meaning of the estimated time of arrival (ETA) The First ETA (Estimated Time of Arrival) is the first planned arrival date…
Where will I see my Arrival, Departure, Waiting, and Gate Out Shipments on the Dashboard? We have explained the abbreviations…
Shipment reference in your dashboard What is the shipment reference in ShipsGo? Shipment Reference is your reference that you can…
Find the live position of your containers Do you provide the live position of the container? Yes. Thanks to our Live…
Container Tracking in ShipsGo Just go to the homepage and select the carrier line of the shipment. Then, enter your container, booking,…
Is the refrigerated container traceable in ShipsGo? Yes, ShipsGo tracks the refrigerated containers too. It’s enough for the system that…